Freshdesk
freshdesk.comA customer support application for helpdesk tickets and support workflows.
What your agent can do
operations such as reading, modifying, adding or deleting data from your helpdesk.
Via API.
Develop, validate, package, and manage Freshworks apps for Freshdesk.
Via CLI.
Tasks depend on the interface and permissions.
Connection methods
Choose a route that fits your agent.
CLI
For agents with a terminal
View setup for CLIAPI
For custom integrations
an API key
View paths for APICLI connection
CLI package
fdkAPI connection
API path
https://domain.freshdesk.com/api/v2/tickets- Authentication
- You can use your personal API key to authenticate the request.