osTicket is an open-source support ticketing system whose HTTP API can create support tickets in an existing instance.

API

What your agent can do

  • Create a support ticket in an existing osTicket instance

    Via API.

Tasks depend on the interface and permissions.

Connection methods

Choose a route that fits your agent.

API connection
API path
https://support.you.tld/api/tickets.json

Authentication
An X-API-Key HTTP header must be sent to indicate which API key is to be used with the request.

Documentation & experience

  • 1 connection path
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