A customer support and ticketing platform with a REST API for creating conversations using scoped service-account keys.

API

What your agent can do

  • This endpoint will create and return a new conversation.

    Via API.

Tasks depend on the interface and permissions.

Connection methods

Choose a route that fits your agent.

API connection
API path
https://api.unthread.io/api/conversations

Authentication
In order to authenticate, you must send an HTTP header with the key “X-Api-Key” and the value set to the service account key created in the previous section.

Documentation & experience

  • 1 connection path
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