Add or update
MENU +

LiveAgent

www.liveagent.com

LiveAgent is help desk software with live chat and ticketing. Its current API v3 lists tickets from a customer account.

API

What your agent can do

  • Gets list of tickets

    Via API.

Tasks depend on the interface and permissions.

Connection methods

Choose a route that fits your agent.

API connection
API path
https://your.ladesk.com/api/v3/tickets

Authentication
Your API key has to be set in header of your requests
Permissions
ticket.read, ticket.read_all
Documentation

Documentation & experience

  • 1 connection path
View sources and checks
How documentation is checked