Zendesk
www.zendesk.comA customer support platform for tickets and customer service workflows.
What your agent can do
Tickets are the means through which your end users (customers) communicate with agents in Zendesk Support.
Via API.
Build, test, package, install, and manage Zendesk apps and themes.
Via CLI.
Tasks depend on the interface and permissions.
Connection methods
Choose a route that fits your agent.
CLI
For agents with a terminal
OAuth sign-in
View setup for CLIAPI
For custom integrations
OAuth sign-in
View paths for APICLI connection
CLI package
@zendesk/zcli- Authentication
- Run zcli login or use documented OAuth/profile environment configuration for automation.
API connection
API path
https://company.zendesk.com/api/v2/tickets/35436- Authentication
- Zendesk supports using OAuth access tokens to authenticate API requests.